Privacy Policy

Privacy Policy

Last updated: 05/09/2026

[Mase Studio] (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use [www.masestudio.co.uk] (the “Website”).

1. Information We Collect

We may collect the following types of information:

Information you provide to us

You may provide personal information when you:

  • Create an account or register on our website
  • Make a purchase or request a service
  • Contact us
  • Subscribe to newsletters or marketing communications
  • Complete forms, surveys, or other interactions

This information may include your name, email address, telephone number, billing or delivery address, and other information you choose to provide.

Information collected automatically

When you visit our website, we may automatically collect certain technical information, such as your IP address, browser type, device information, operating system, pages visited, and approximate location.

We may collect this information through cookies and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Provide, operate, and improve our website and services
  • Process orders, payments, or requests
  • Respond to enquiries and provide customer support
  • Send service-related communications
  • Send marketing communications where permitted by law
  • Personalise and improve your experience
  • Analyse Website usage and performance
  • Detect, prevent, and address fraud, abuse, security issues, or other unlawful activity
  • Comply with applicable legal and regulatory requirements

3. Cookies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the Website, and improve our services.

Some cookies may be essential for the Website to function, while others may be used for analytics, advertising, or personalisation.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

4. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business, including:

  • Website hosting and technology providers
  • Payment processors
  • Email and communications providers
  • Analytics providers
  • Delivery or fulfilment providers
  • Professional advisers
  • Government authorities or law-enforcement bodies where legally required

These providers are expected to process personal information only as necessary to provide their services or as otherwise permitted by law.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

The appropriate retention period may vary depending on the type of information and the reason it was collected.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request a copy of your information in a portable format
  • Opt out of certain marketing communications

To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review the privacy policies of any third-party services you use.

9. International Data Transfers

If we transfer personal information outside your country or region, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data-protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Mase Studio
Email: sales@masestudio.co.uk
Address: 6 Victoria Square, Aberdare, CF44 7LA
Website: www.masestudio.co.uk